Arboretum, NC Fire Damage Cleanup and Restoration

Jim and Annemarie Shuman are native North Carolinians.  They love Charlotte and especially the South Mecklenburg County area.  They believe they are here for one reason- to serve their South Mecklenburg county friends in need.  They wanted to own a SERVPRO franchise in order to provide the best level of service, state of the art equipment, and specifically and intentionally trained technicians to ensure they give their clients service that is second to none.  When you have a fire loss, they know that it feels like your world is suddenly turned upside down.  You may not know what steps to take or even how to begin to put your life and property back together.  Jim, Annemarie, and their team are here to walk you through it- step by step- until it is literally "Like it never even happened."

SERVPRO of South Mecklenburg County

Fire, Smoke, or Soot Damage? Call Today (704) 840-6112

24-Hour Emergency Fire Restoration Service

We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. We provide immediate emergency fire services for Arboretum homes or businesses, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your Arboretum home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of South Mecklenburg County is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the Arboretum community and want to pitch in and help make our community the best it can be.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

If your Arboretum, NC home has been struck by fire and smoke damage, SERVPRO of South Mecklenburg County is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (704) 840-6112 so that we can begin the process of making your fire incident a memory.