Charlotte, NC Fire Damage Cleanup and Restoration

SERVPRO of South Mecklenburg County loves Charlotte NC.  It is our home! It is where our family lives and has for generations.  It breaks our hearts to see our friends and neighbors hurting- especially after suffering a fire loss.  We are just a phone call away and are committed to helping each and every neighbor in our community.  We have the expertise to help when you need it most!

Fire damage is not limited to just what burns- smoke, soot, heat, and water also impacts structures and contents tremendously.  It can also affect our family members and our pets.  It can also affect our ability to run our businesses too.  We have the expertise to help address each of these areas!  We are proud to share our credentials- after all, we worked very hard to earn them! 

We currently hold IICRC Certifications in:

  • Water Damage Restoration
  • Applied Structural Cleaning
  • Carpet Cleaning
  • Fire and Smoke Restoration
  • Upholstery and Fabric Cleaning
  • Journeyman Fire and Smoke Restorer
  • Trauma and Crime Scene

To learn more about these certifications and how they can help you in a fire loss, follow this link: https://www.SERVPROsouthmecklenburgcounty.com/restoration-training-certifications

To know what to expect following a fire loss, follow this link to learn more: https://www.SERVPROsouthmecklenburgcounty.com/fire-repair-process

SERVPRO of South Mecklenburg County

Fire, Smoke, or Soot Damage? Call Today (704) 840-6112

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Charlotte residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your Charlotte home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

We are proud to be an active member of this community. SERVPRO of South Mecklenburg County is locally owned and operated so we’re already nearby and ready to help Charlotte residents and business owners with any-sized fire and smoke damage emergencies.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

If your Charlotte, NC home has been struck by fire and smoke damage, SERVPRO of South Mecklenburg County is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (704) 840-6112 so that we can begin the process of making your fire incident a memory.