Charlotte, NC Fire Damage Cleanup and Restoration

SERVPRO of South Mecklenburg County loves Charlotte NC.  It is our home! It is where our family lives and has for generations.  It breaks our hearts to see our friends and neighbors hurting- especially after suffering a fire loss.  We are just a phone call away and are committed to helping each and every neighbor in our community.  We have the expertise to help when you need it most!

Fire damage is not limited to just what burns- smoke, soot, heat, and water also impacts structures and contents tremendously.  It can also affect our family members and our pets.  It can also affect our ability to run our businesses too.  We have the expertise to help address each of these areas!  We are proud to share our credentials- after all, we worked very hard to earn them! 

We currently hold IICRC Certifications in:

  • Water Damage Restoration
  • Applied Structural Cleaning
  • Carpet Cleaning
  • Fire and Smoke Restoration
  • Upholstery and Fabric Cleaning
  • Journeyman Fire and Smoke Restorer
  • Trauma and Crime Scene

To learn more about these certifications and how they can help you in a fire loss, follow this link: https://www.SERVPROsouthmecklenburgcounty.com/restoration-training-certifications

To know what to expect following a fire loss, follow this link to learn more: https://www.SERVPROsouthmecklenburgcounty.com/fire-repair-process

SERVPRO of South Mecklenburg County

Fire, Smoke, or Soot Damage? Call Today (704) 840-6112

24-Hour Emergency Fire Restoration Service

We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. We provide immediate emergency fire services for Charlotte homes or businesses, day or night.

Faster to Any Size Fire Emergency

SERVPRO of South Mecklenburg County is dedicated to responding immediately to your Charlotte fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

SERVPRO of South Mecklenburg County is locally owned and operated so we are part of the Charlotte community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2020 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

When fire and smoke damage your Charlotte, NC property, you can trust SERVPRO of South Mecklenburg County to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.

Call (704) 840-6112 - We are ready to start restoring your home to pre-fire condition.