Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Oh dear! You have a water loss and your mind is racing!  What should you do or not do? Who will you call for help?  Should you try to handle it alone?  Should you just mop it up and let the air conditioner dry it out? These are thoughts and questions that are frequently shared with us by clients facing the incredibly stressful event of a water loss. Jim, myself, and our outstanding team of technicians are here to help!  We will be with you throughout the process and will remain with you until it is "Like it never even happened," including the inspection and damage assessment by our trained and certified technicians.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction