Raintree, NC Fire Damage Cleanup and Restoration

Jim and Annemarie Shuman are native North Carolinians.  They love Charlotte and especially the South Mecklenburg County area.  They believe they are here for one reason- to serve their South Mecklenburg county friends in need.  They wanted to own a SERVPRO franchise in order to provide the best level of service, state of the art equipment, and specifically and intentionally trained technicians to ensure they give their clients service that is second to none.  When you have a fire loss, they know that it feels like your world is suddenly turned upside down.  You may not know what steps to take or even how to begin to put your life and property back together.  Jim, Annemarie, and their team are here to walk you through it- step by step- until it is literally "Like it never even happened."

SERVPRO of South Mecklenburg County

Fire, Smoke, or Soot Damage? Call Today (704) 840-6112

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Raintree residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

We are proud to be an active member of this community. SERVPRO of South Mecklenburg County is locally owned and operated so we’re already nearby and ready to help Raintree residents and business owners with any-sized fire and smoke damage emergencies.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

If your Raintree, NC home has been struck by fire and smoke damage, SERVPRO of South Mecklenburg County is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (704) 840-6112 so that we can begin the process of making your fire incident a memory.