Step 5: Cleaning and Sanitizing

Oh dear! You have a water loss and your mind is racing!  What should you do or not do? Who will you call for help?  Should you try to handle it alone?  Should you just mop it up and let the air conditioner dry it out? These are thoughts and questions that are frequently shared with us by clients facing the incredibly stressful event of a water loss. Jim, myself, and our outstanding team of technicians are here to help!  We will be with you throughout the process and will remain with you until it is "Like it never even happened," including the water damage cleanup by our trained and certified technicians.

Contents Restoration

SERVPRO of South Mecklenburg County specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Learn more about Contents Restoration.

  •  Dry Cleaning
  •  Wet Cleaning
  •  Spray and Wipe
  •  Foam Cleaning
  •  Abrasive Cleaning
  •  Immersion Cleaning

Odor Removal and Deodorization

We are trained to identify and eliminate offensive odors. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

  •  Odor Removal and Deodorization
  •  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

  •  Antimicrobial and Antibacterial Treatments
  •  Sanitizing and Disinfectant Treatments

Disposal

We will remove and dispose of damaged materials with guidance from you and your insurance adjuster.

  •  Properly Dispose of Refuse

Back to Step 4: Drying and Dehumidification

Forward to Step 6: Restoration