Step 1: 24 Hour Emergency Contact
Oh dear! You have a water loss and your mind is racing! What should you do or not do? Who will you call for help? Should you try to handle it alone? Should you just mop it up and let the air conditioner dry it out? These are thoughts and questions that are frequently shared with us by clients facing the incredibly stressful event of a water loss. Jim, myself, and our outstanding team of technicians are here to help! We will be with you throughout the process and will remain with you until it is "Like it never even happened."
We Answer the Phone Ready to Help
Call Today - (704) 840-6112
Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Mecklenburg County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?