Recent Posts

Wildfire Safety

10/19/2019 (Permalink)

wildfire Wild Fire Safety

Those beautiful falling leaves, crisp dry days, and blustery winds, and camp fires with smores make fall spectacular in the Carolinas, but they can also lead to wildfires.  Do you know what to do if there is a wildfire near you or your property?

Most wildfires are caused either by human actions or lightning.  you can easily prevent these disasters from happening if you:

  • Fully extinguish your campfires
  • Clear leaves and debris from your gutters, eaves, porches, and decks.
  • Remove dead vegetation from around your home and property.
  • Cover exterior attic vents with 1/8 inch or less mesh
  • Inspect and repair the roof- missing shingles can allow embers to catch
  • Keep your grass cut short
  • Safely burn your debris- keep the fire small, keep water available and close, and don't burn on windy days or when there is an advisory.
  • Carefully put out smoking materials.

Prepare BEFORE-

  • Know where to go if you are evacuated- don't forget your pets!
  • Make an emergency plan and share it with your loved ones.
  • Have multiple routes in case one is blocked but check and make sure they are open when you are evacuating.
  • If you are building a new home or business, consider using flame resistant materials

There is a wildfire...now what?

  • Follow your emergency plan.
  • Immediately evacuate when instructed.
  • Follow the instructions from local officials 
  • Return when conditions are safe and you have been given the all clear from the officials.  

If smoke is impacting your area:

  • Keep your doors and windows closed.
  • Keep your air conditioner intakes closed.
  • Keep your air filters clean.
  • Evacuate if ordered or it is uncomfortable to remain indoors.

If you have fire, water, or smoke damage, please call SERVPRO of South Mecklenburg County at 704-840-6112.  We will be there to help you make it "like It Never Even Happened"!

Weather Safety: Fog

10/12/2019 (Permalink)

I don't know about you, but I love fall weather.  I love a cloudy, misty day.  It is a perfect excuse to snuggle up with a good book, comfort food, and the couch- with no other place to go.  However, it isn't as wonderful if you have to travel in this weather.  

Fog can create dangerous driving conditions- but don't worry!  There are simple things you can do to protect yourself and your loved ones!

When you are traveling in fog:

  • Slow down! Driving at posted speeds can be very dangerous!
  • Use your low beam headlights- high beam lights will be spread and reflected in the fog's water droplets.
  • Do not change lanes or pass other vehicles.
  • Pay attention to the road and what is going on- now is not the time to be distracted!
  • Leave plenty of distance between you and others.
  • If you must pull off on the side of the road, pull off as far as safely possible.  Then turn off your lights and use your parking brake to avoid being hit by cars who may not realize you’ve pulled over.

My property has flooded- NOW WHAT?!

10/11/2019 (Permalink)

As scary and devastating as a flood can be, SERVPRO of South Mecklenburg County wants you to be safe and let us handle the mess!

If you have a water emergency- call us now! 704-840-6112.  We will be on the way to help you ASAP!  

We are on the way, but what should you do and not do?

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

What To Do After a Flood

10/9/2019 (Permalink)

Man and woman standing in water in a building If you have a flood, don't panic! SERVPRO of South Mecklenburg County is here to help!

If a flood has occurred and you were affected, SERVPRO of South Mecklenburg County is here to help!  However, we want your safety to be your first priority- we will clean up the mess once it is safe!

  • Do NOT drive through even small amounts of water!  
  • If a road is closed- respect this and do not "try to make it"
  • Do not return to your property until you hear it is safe and you have the all-clear.
  • Let your loved ones know you are safe- cell phones/texting/social media
  • Do not drink, bathe, brush teeth, wash clothes/dishes with contaminated water- and remember that all flood water is potentially contaminated and dangerous.
  • My grandmother was right- a good rule to follow after a flood: "When in doubt, throw it out"!  This applies to food that may have not been kept cool/frozen or exposed to contaminated water.

Like we said, we value your safety above all else.  In our next blog, we will share how we will return your property and make it "Like it never even happened."  We are here for you!

Should you call SERVPRO of South Mecklenburg County?

10/9/2019 (Permalink)

wet drywall cut out after it seemed dry Wet drywall cut out after it seemed dry

So many times we get a call from a home or business owner who shares that they had recently found water in places where it should not be. Sometimes it is from a water heater, an air conditioner, a leaking pipe, a leaking dishwasher, or a leaky toilet seal. It could also be coming from a leaking roof.  The owners often dry the water with towels and sometimes a wet vacuum. Some customers have gone to a big box store and rented or bought air movers or other equipment to dry it themselves. They no longer see the water and think it was dry.  A few days later, their floors start to buckle, pull up, or cup. The baseboards and cabinets may have swollen and sometimes there is even a faint mustiness that was not there previously.  What the property owner can't see can be secondary damage that is only going to get worse. SERVPRO of South Mecklenburg County has the equipment, training and expertise to chase the water and dry it before there is secondary damage- like microbial growth.  We address the issues and restore the home so that it is "Like it never even happened." This is what we do! Call us as soon as you see the water and we will handle the rest- and you can rest easy that it will be done right!

Where is Autumn?

10/4/2019 (Permalink)

It continues to be hot and dry in the Carolinas.  We are hoping for relief soon, but until then, there are some things we can all do!

Inside:

Conserve water- turn off the taps and address those leaks!

When running water (getting it hot at the tap), collect the water and use it on plants.

Showers: Take shorter showers

Toilets: Install low-flow toilets and flush when necessary

Laundry: Wash full loads only

Outside:

Lawns:  Water less often and if you must, please do it in the early morning or late evening.

Sprinklers: Set timers, address leaks, and focus on the areas that need water (not the sidewalk).

Landscaping: Mulch around trees and plants- the Carolinas love their pine needles for a reason!

Cars: On a positive note, it is a perfect opportunity to skip a chore- avoid washing the car unless it is absolutely necessary or use a car wash that recycles the water.

Flood Safety

10/4/2019 (Permalink)

Last week, we shared what to do during our dry spell- but if you live in the Carolinas, then you know the weather can flip in an instant!  It is not unheard of to get strong storms and sudden downpours here.  Do you know what to do if you find yourself under a flood watch or warning?

According to the experts, you should:

  • Make sure you have emergency supplies
  • Listen to newscasts or follow weather apps for updates.
  • Have a gallon of water for each person and pet for at least three days.
  • Secure trash cans, lawn furniture, the cute gnome, etc.
  • If you must leave your property- turn off the power to your property and close the main gas valve
  • As you are leaving,if the rain has started or there is runoff from another area, remember to avoid driving through standing water and avoid low areas.

Weather Safety: Wind

10/4/2019 (Permalink)

We have all heard of a blustery fall day- but wind is potentially damaging and dangerous.  High winds can blow objects (including you!) around, and these objects pose a serious threat to you and your property.  There are things you can do  and SERVPRO of South Mecklenburg County is here to help!

Before there is a weather event, you should:

  • clean up your yard
  • assess your trees and address dangerous trees and branches
  • have your roof inspected and repaired- high winds can lead to roof damage and water damage
  • check and reinforce weather stripping around windows, doors, garage doors
  • update your emergency supply kit
  • secure important documents to protect against water damage

If there is a weather event, you will need to know the difference between a High Wind Watch, High Wind Warning,  and a High Wind Advisory.

A High Wind Watch means that it’s possible for damaging or life threatening winds to occur.

A High Wind Warning is issued when damaging or life threatening winds are occurring or will occur soon.

A High Wind Advisory is issued when winds are strong enough to cause difficulty for those outside but likely won’t cause widespread damage.

Once you understand the conditions, you can:

  • Monitor the weather using radio, tv, and apps
  • Secure large and small items
  • Secure doors and windows
  • Find shelter in secure buildings
  • Don't drive and stay put in a safe place until the event has passed.
  • IF you must drive:
  • Slow down!
  • Pay attention.
  • Do not drive near trucks, buses, and trailers.
  • Watch for debris and fallen power lines and branches.
  • Once the storm or wind event has passed, call SERVPRO of South Mecklenburg County if you need us to come and clean up the mess.  We will make it "Like it never, even happened"!

What Sets Us Apart From the Rest!

5/10/2019 (Permalink)

inside of trailer with green equipment on both sides White Glove Service...on the way to you!

Every evening- sometimes it is even in the middle of the night- we return to our facility after responding to a loss.  We clean all of the equipment, including the vans and trailers, so that when we respond to our next customer, we are clean, organized, and ready to spring into action!

Why is this important?  When we enter your home or business, it is important that we are prepared to handle your needs immediately and efficiently.  We also treat your home or business like it is ours!  We believe everything should be fresh, tidy, organized, and ready to go- exactly what we would expect from someone responding to a situation at our home or business.

We are committed to giving each client "White Glove" Service. As defined by the Merriam Webster Dictionary, "White Glove" means to be marked by special care or attention : meticulous.  As you can see- we fit that definition precisely! We are meticulous- even before we get to your property! 

Call us today and we will provide "White Glove" service and make it "Like it never even happened"- and maybe even a bit better!

State of the Art Drying System

5/9/2019 (Permalink)

Injectidry HP Plus Drying System

SERVPRO of South Mecklenburg County is proud to share that we offer state of the art equipment to make your damage "Like it never even happened" after you have had a water loss. Our Injectidry system dries walls, ceilings, and hard to reach areas (like crevices and cavities) by injecting air and/or removing moist air with negative pressure. 

Many people believe that replacement is the only option when materials in their home are affected by water damage. Replacement is not always the only option!

SERVPRO of South Mecklenburg County will respond quickly to your loss before further damage can occur- like floors buckling and mold and mildew growth.  We use only the latest and most proven industry techniques, highly qualified technicians, and cutting edge technology and equipment that is available to ensure that we not only professionally and efficiently address your loss- we do so in the most cost effective way possible! As a result, we have saved many homeowners thousands of dollars in replacement costs. 

What does this mean for you? It means that we are here 24/7 and that SERVPRO of South Mecklenburg County is committed to only providing the BEST for your loss!