Water Damage Repair and Restoration

Why do you need SERVPRO of South Mecklenburg County when you first notice water?

So many times we get a call from a home or business owner who shares that they had recently found water in places where it should be dry. Sometimes it is from a water heater, an air conditioner, a leaking pipe, a leaking dishwasher, or a leaky toilet seal. It could also be coming from other sources like ground water or a leaking roof. The owners often dry the water with towels and sometimes a wet vacuum. Some customers have gone to a big box store and rented or bought air movers or other equipment to dry it themselves. They no longer see the water and assumed it was dry.  

Now it is a few days later and their floors have started to buckle, pull up, or cup. The baseboards and cabinets may have swollen and sometimes they are noticing a faint mustiness that was not there previously.  

What the property owner couldn't see in the beginning was the secondary damage that was happening with each passing hour. SERVPRO of South Mecklenburg County has the equipment, training and expertise to chase the water and dry it before there is secondary damage.  We address the issues and restore the home so that it is "Like it never even happened." This is what we do! 

So to answer this often asked question...YES, you do need to call us as soon as you see the water.

Have Water or Flood Damage?
Call Us Today – (704) 840-6112

Locally Owned Company with National Resources

SERVPRO of South Mecklenburg County is locally owned and operated, so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Charlotte community and want to do our part in making it the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of South Mecklenburg County?

fast response to water damage

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Charlotte residents can expect an immediate response, day or night.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration