Flooding and Water Damage Restoration in Matthews, NC

Oh dear! You have a water loss at your Matthews home or business and your mind is racing!  What should you do or better yet, what should you not do? Who will you call for help?  Should you try to handle it alone?  Should you just mop it up and let the air conditioner dry it out? These are thoughts and questions that are frequently shared with us by clients facing the incredibly stressful event of a water loss. Jim, myself, and our outstanding team of technicians are here to help!  We will be with you throughout the process and will remain with you until it is "Like it never even happened."  In the meantime, please check out our blogs and information pages to help you prepare before disaster happens! https://www.SERVPROsouthmecklenburgcounty.com/water-damage-restoration and https://www.SERVPROsouthmecklenburgcounty.com/blog/post/240854/storm/be-ready-for-flooding.

SERVPRO of South Mecklenburg County

Flooding or Water Damage? Call Us Today – (704) 840-6112

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your Matthews home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster To Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 2210 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Matthews residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

We are proud to be an active member of this community. SERVPRO of South Mecklenburg County is locally owned and operated so we’re already nearby and ready to help Matthews residents and business owners with any-sized water and flood damage emergencies.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of South Mecklenburg County to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (704) 840-6112 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”