Matthews, NC Fire Damage Cleanup and Restoration
SERVPRO of South Mecklenburg County loves Matthews NC. It is where our family lives and has for generations. It breaks our hearts to see our friends and neighbors hurting- especially after they have suffered a fire loss. We are just a phone call away and are committed to helping each and every neighbor in our community. We have the expertise to help when you need it most!
Fire damage is not limited to just what burns- smoke, soot, heat, and water also impacts structures and contents tremendously. It can also affect our family members and our pets. It can also affect our ability to run our businesses too. We have the expertise to help address each of these areas! We are proud to share our credentials- after all, we worked very hard to earn them!
We currently hold IICRC Certifications in:
- Water Damage Restoration
- Applied Structural Cleaning
- Carpet Cleaning
- Fire and Smoke Restoration
- Upholstery and Fabric Cleaning
- Journeyman Fire and Smoke Restorer
- Trauma and Crime Scene
To learn more about these certifications and how they can help you in a fire loss, follow this link: https://www.SERVPROsouthmecklenburgcounty.com/restoration-training-certifications
To know what to expect following a fire loss, follow this link to learn more: https://www.SERVPROsouthmecklenburgcounty.com/fire-repair-process
SERVPRO of South Mecklenburg County
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, Smoke, or Soot Damage? Call Today (704) 840-6112
24-Hour Emergency Fire Restoration Service
Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Matthews residents can expect an immediate response time, day or night.
Faster to Any Size Fire Emergency
Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.
Locally Owned, with National Resources
SERVPRO of South Mecklenburg County is locally owned and operated so we are part of the Matthews community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1980 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.
We are proud to serve our local communities:
- Charlotte, NC
- Matthews, NC
- Pineville, NC
- Ballantyne, NC
- Blakeney, NC
- Hembstead, NC
- Piper Glen Estates, NC
- Providence Plantation, NC
- Raintree, NC
- Waverly, NC
- Stone Creek Ranch, NC
- Arboretum, NC
- Providence Country Club, NC
Highly Trained Water and Fire Restoration Specialists
As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.
Our Fire Restoration Process
Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.
Step 2: Inspection and Fire Damage Assessment
We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process.
Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
Step 5: Removal of Smoke and Soot from All Surfaces
We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
Step 6: Cleaning and Sanitizing
Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.
Step 7: Restoration
Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.
Trusted Fire Restoration Leaders
If your Matthews, NC home has been struck by fire and smoke damage, SERVPRO of South Mecklenburg County is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.
Reach us at (704) 840-6112 so that we can begin the process of making your fire incident a memory.