Matthews, NC Fire Damage Cleanup and Restoration

SERVPRO of South Mecklenburg County loves Matthews NC. It is where our family lives and has for generations.  It breaks our hearts to see our friends and neighbors hurting- especially after they have suffered a fire loss.  We are just a phone call away and are committed to helping each and every neighbor in our community.  We have the expertise to help when you need it most!

Fire damage is not limited to just what burns- smoke, soot, heat, and water also impacts structures and contents tremendously.  It can also affect our family members and our pets.  It can also affect our ability to run our businesses too.  We have the expertise to help address each of these areas!  We are proud to share our credentials- after all, we worked very hard to earn them! 

We currently hold IICRC Certifications in:

  • Water Damage Restoration
  • Applied Structural Cleaning
  • Carpet Cleaning
  • Fire and Smoke Restoration
  • Upholstery and Fabric Cleaning
  • Journeyman Fire and Smoke Restorer
  • Trauma and Crime Scene

To learn more about these certifications and how they can help you in a fire loss, follow this link: https://www.SERVPROsouthmecklenburgcounty.com/restoration-training-certifications

To know what to expect following a fire loss, follow this link to learn more: https://www.SERVPROsouthmecklenburgcounty.com/fire-repair-process

SERVPRO of South Mecklenburg County

Fire, Smoke, or Soot Damage? Call Today (704) 840-6112

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Matthews home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

SERVPRO of South Mecklenburg County is dedicated to responding immediately to your Matthews fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of South Mecklenburg County is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the Matthews community and want to pitch in and help make our community the best it can be.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

When fire and smoke damage your Matthews, NC property, you can trust SERVPRO of South Mecklenburg County to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.

Call (704) 840-6112 - We are ready to start restoring your home to pre-fire condition.